Frequently Asked Questions
Support FAQs
If you are experiencing difficulty, or have any questions about your Piccolo® analyzer, please contact us.
Analyzer FAQs
The Piccolo Xpress® has 5 USB ports located on the back of the analyzer. These USB ports are bi-directional and can be connected to peripherals like a printer, keyboard, barcode scanner, computer or EMR/LIS system. Available data formats are ASCII, ASTM, HL7, and XML. Data parsing and translation may be required to work with your system. Contact your IT department, systems provider, or contact us for assistance.
The analyzer requires 100-240 volts AC, 50-60 Hz or 15 volts DC, 5.0A.
Abaxis® recommends that the Piccolo® be plugged into a surge protector designed for use with a computer. A suitable surge protector is provided with each analyzer. If an uninterruptable power supply is required for your operation, one is available from Abbott Point of Care Customer Service at 1-800-323-9100.
The three black “~~~” symbols mean that the results for that particular chemistry were suppressed. The analyzer is designed to deliver accurate results. If the analyzer is unable to provide accurate results, it will suppress those results rather than print them. Collect a new sample and re-run the test. If results for the second sample are suppressed, please contact us.
CLIA Waived Testing
- At least every 30 days.
- Whenever laboratory conditions have changed significantly.
- When training or retraining of personnel is indicated.
- With each new lot.
- When test results do not match patient symptoms.
CLIA Moderately Complex Testing
- Abaxis® recommends control testing to follow federal, state and local guidelines. Please follow this link for the CMS state contacts: https://www.cms.gov/Regulations-and-Guidance/Legislation/CLIA/Downloads/CLIASA.pdf
Controls can be ordered directly from Abbott Point of Care customer service, or through your Piccolo® distributor. For additional information, call Abbott Point of Care toll free at 1-800-323-9100.
Height:
32.4 cm (12.75 in)
Width:
15.2 cm (6 in)
Depth:
20.3 cm (8 in)
| Weight | Analyzer – 5.1 kg (11.2 lbs) Power Adapter – 0.7 kg (1.6 lbs) |
|---|---|
| Power Adapter | 0.7 kg (1.6 lbs) |
| Power Requirements | 100-240 volts AC; 50-60 Hz; or 15 volts DC, 5.0A |
| Sample Size | 0.1cc (100 µl) |
| Sample Type | Lithium heparin, whole blood, serum or plasma |
| Test Time | Approximately 12 minutes |
| Quality Control Features | Built-in intelligent Quality Control (iQC®) system |
| Communication | Bi-directional input/output |
| Consumables | 8-cm diameter, single-use, self-contained plastic chemistry reagent discs. Each disc contains all reagents needed to perform a panel of tests on a single sample |
| Data Input Display | 10-digit numeric –VGA color touchscreen |
| Printer | Built in thermal printer with adhesive backed paper External Printer/LIS/EMR capable |
| Memory capacity | Up to 5000 patient and quality control results |
| Mode of Operation | Continuous |
| Protection Against Ingress of Fluids | Ordinary equipment (IPXO) |
| Analyzer Software | Comprised of two matched programs; one processes the information and controls the measurement engine itself, the other reports analyte concentrations. It stores data related to each run (time, date, user ID, patient results, control data) and results can be uploaded to a computer using USB Ports |
| Analyzer Hardware | Xenon arc stroboscopic lamp and a beam-splitter/detector read nine wavelengths 16-bit analog-to-digital converter used in signal processing Two microprocessors control analyzer functions Heater maintains disc at 37 ± 1o C during reaction portion of analysis |
| Ambient Operating Temperature Range | 15-32° C (59-90° F) |
| Reaction Temperature | 37° C (98.6° F) |
| Operating Humidity | 8-80%, noncondensing |
| Thermal Protection Rating | 70° C (158° F) |
| Dimensions | Height – 12.08in / 32.4cm Width – 5.87in / 14.9cm Depth – 8.27in / 21.0cm |
Reagent Panel FAQs
No. The analyzer has a built-in sensor to determine if the disc has expired. If the disc is beyond the expiration date, the analyzer will cancel the run and display a Code 13 error message.
The shelf life of a reagent disc ranges from 9-18 months depending on the type of disc (see package for expiration date). Abaxis® recommends that the discs be stored refrigerated at 2-8° C (36-46° F) and used directly from the refrigerator. Reagent discs stored above 8° C will degrade faster throughout their shelf life.
Abaxis® recommends continual refrigeration of the reagent discs in their sealed pouches. However, the unopened pouches can be at room temperature for a few hours without degradation, and they can be re-refrigerated. Once the pouch is opened, the discs must be used immediately (within 20 minutes).
No. We recommend that discs be used directly from the refrigerator for optimal performance.
No. The discs are single-use. One patient, one disc. They are considered a bio-hazard and should be disposed of in proper containers.
No, discs MUST NOT be frozen. Reagent discs MUST be refrigerated at 2-8° C (36-46° F).
Lithium-heparin whole blood, lithium-heparin plasma, or serum. Do not use EDTA as an anti-coagulant.
1. Red top tubes (plain, no additive)
2. Green top tubes (lithium heparin)
3. Lavender top tubes (EDTA additive)
You are protected against any disc cancellations. Abaxis® will replace non-expired discs that result in an error code message. Contact Abaxis® Customer Service at 1-800-822-2947 to verify the error and record the credit. You can redeem credits when you reach 10 (One Box) by contacting Customer Service. Discs cannot be shipped individually.
Sales FAQs
Sales of the Piccolo Xpress® Analyzer or Reagent Panels are managed by our Distribution Partners. Find a partner in your region to find out more information.